Transportable & Prefab Home FAQ

Frequently Asked Questions about Renting/Buying a Portable Home.

Buying FAQ
Do you offer a warranty?

Yes - We have a 5-year workmanship guarantee on all of our new builds. Some of the components come with extended manufacturers warranties which we are happy to discuss.

Can we add components into the unit and change the specs?

You will have the opportunity to tailor the unit to suit, and slight modifications can be made. Pricing varies from unit to unit. We have an optional extra’s price list that will help you tailor your unit.

Do you rent-to-own finance?

HouseMe has partnered with an external, third-party provider who specialises in lending for Transportable Homes. An online application can be completed on our website by clicking here.

  • The applicant must be living in New Zealand and have a full-time job.
  • No equity or property ownership required; however, the applicant must have good credit.
  • The Landowner will be required to sign a one-page document allowing the unit on the property
  • Interest rates are from 8.95%
  • Term length is up to 7 years
  • Maximum lend is $70,000
  • No Deposit options are available


What type of flooring is supplied in the prefab units?

There is commercial grade carpet in the prefab units, and in the wet areas (kitchen and bathroom) industrial strength vinyl floor covering. If you want to make changes please let us know and we can discuss the options available. There is the option to have vinyl throughout.

Are there colour options and interior styles to choose from?

As a part of the purchasing process, you will choose your exterior paint and joinery colour combination, benchtop, vinyl and carpet style.

What will be in my bathroom?

The bathroom comes with a 900 x 900mm shower unit. There is a standard flush toilet (with macerator pump attached). A vanity unit with basin and under cupboard storage, mirror cabinet, towel ring, toilet roll holder, and an extractor fan. The Deluxe units also incorporate space for a washing machine and additional cabinetry.

Do the prefab units come with window coverings?

Yes. All our prefab units come with thermal drapes on the ranch-slider door & roller blinds supplied on other windows.

Are the transportable units insulated?

Yes, the transportable units are made with EPS Thermopanel. This is a 75mm thick 'sandwhich panel' comprised of pre-painted colorsteel skins over a fire retardant treated Expanded Polystyrene (EPS) core. The benefits of this EPS product = WARM, QUIET, STYLISH. All units have double-glazed windows. All units are built to NZ Building Code standards.

How does water work in the portable home?

Water supply is as easy as plugging in your garden hose. The unit is fitted with an exterior water inlet valve that your hose will plug in to. Alternatively, you’re welcome to hire a plumber to install a more permanent connection. The HouseMe unit requires "Mains Pressure" for the gas califont to function properly.

We will supply 2 x 9kg LPG Gas ‘Swappa-bottles’ that will power the Rinnai gas Califont for hot water. The unit will come with Gas Certification.

How does waste water work in the prefab units?

Built into the unit is a Macerator Pump which will safely process and liquidise all waste from the unit – Kitchen, Toilet and Shower. The macerator pump uses a fast-rotating cutting blade to break up waste and toilet paper and convert the water and waste into a fine slurry, similar to an insinkerator. This is then discharged under pressure through a 25mm alkathene pipe and expelled into your main sewer or septic tank. Most customers hire a plumber or drain layer to professionally junction it into your existing sewage network. For more permanent situations, the unit can be configured to exclude the macerator and include a common gravity-fed toilet.

Do units have a stove/oven?

Most of our Units come fitted with a surface mounted twin electric hob. The larger Deluxe Units have a full-size oven and 4 burner electric hob. These can be reconfigured to gas for an additional fee.

Can I see my prefab house being built?

We operate a building construction site, so due to OSH requirements, you are unable to simply turn up on-site. However, if you book an appointment, we are happy to discuss and show you the progress on your transportable home. We can email photo updates if required.

Do I need a building consent?

Unfortunately, there is no straight-forward black and white answer to whether a unit needs consent or not. HouseMe is happy to offer guidance as we are aware that every situation is different. The rules and regulations vary from region to region, and it is up to the individual purchaser to open dialogue with their local council should they feel the need to. If required, we can manage and submit a Building Consent Application for your factory-built unit, and supply a Council Issued Code of Compliance. This will be done for an additional fee of $4,000.

How does the power work in units?

You will be required to engage an electrician and install either a 16 or 32 amp outdoor “caravan” power point. We will supply you with a 15m long caravan type extension lead that will plug into this point, successfully powering the unit. You will be provided with an Electrical Certificate and the Unit will have a Warrant of Electrical Fitness.

What are the terms of payment when buying a prefab home?

A $10,000 deposit is required for all orders under $60,000, and $20,000 deposit for all orders over $60,000. A deposit is required to secure your order prior to building commencement. Payment in full is required prior to delivery. We also have No Deposit Finance options available.

How long will it take to build a transportable house?

Our lead time varies but is generally forecasted to be 8-10 weeks from deposit to delivery. Our lead time can fluctuate depending on the volume of orders so it is always best to check in for an updated time frame.

Do you have portable units we can view?

Yes we do! We have a show homes display area at our South Auckland factory in Papakura, and another at our Tauranga, Bay of Plenty office. You can view opening times for both locations by clicking here.

Can we make any changes to the interior of the prefab unit?

Yes, but the changes you are able to make are limited. We apply a standardised approach to manufacturing which helps us build the units efficiently, at an affordable price. You can add in and remove certain components.

Is transport an additional cost?

Yes. The transport cost is not included in the price of your unit. The cost of delivery is based on the size of the unit, location, and level of difficulty. Occasionally, specialist lifting equipment such as a Hiab crane is required of which the hire cost will be charged to the customer.

Are there any size restrictions on the prefab units?

Yes. The largest transportable home we build is 12.5m (long) X 3.6m (wide). Most of our units are 3.0m in width and vary in size by length. We generally refer to them by their length.

Can you build our prefab home on our site?

No. All of our transportable homes are constructed in our purpose-built factory and are complete when delivered to you. This is normal for prefab homes.

Renting FAQ
Is there a minimum rental period?

Yes we have a 6 month minimum rental period for our transportable homes. Once your 6 months is up, you can call us to arrange collection of the tiny home, or continue renting for as long as you require.

What do I need to do when I've finished with my unit?

Please ring or email us when you no longer require the transportable home. Four weeks’ notice is required and from that date we will schedule the collection of your tiny home!

What type of flooring is supplied in the portable house?

There is industrial grade carpet in the portable house, and in the wet areas (kitchen and bathroom) vinyl floor covering.

Do the units have a stove/oven?

No.

Do the units come with window coverings?

Yes, our tiny homes come with thermal drapes on the ranch-slider door and roller blinds covering the other windows.

Are the tiny homes insulated?

Yes, the tiny houses are made with EPS panel. This is a 75mm thick 'sandwich panel' comprised of pre-painted steel skins over a fire retardant treated Expanded Polystyrene (EPS) core. The benefits of this EPS product = WARM, QUIET, STYLISH

How does the waste water work in transportable units?

Attached to the toilet is a saniflow pump system. This pumps takes all waste from the unit and disperses it through a small pipe that connects to your existing services.

How does the power work in the portable homes?

The portable homes come with a “Gasfitting Certificate of Compliance Gas Safety Certificate” and a “Warrant of Electrical Fitness”. We supply a 15m electrical lead that will connect to caravan power plug. You can purchase an additional 3 pin adaptor if required.

How does the water work in the prefab homes?

There is an exterior water inlet valve that you connect to your on-site water supply with a garden hose. The water is heated by a gas califont, and all you need to do is hook up the gas bottle supplied.

What if my site has difficult access?

We can look at your site on Google earth and talk to you regarding access.

Is there a Bond required?

No, there is no bond required for the unit itself. All we need is your first week’s rent in advance and your transport fee to be paid prior to the delivery of your tiny house. However, there is a $300.00 cleaning bond. This is refunded to you once the unit is returned in good, clean condition.

How much is the delivery fee?

Transport costs for small transportable studio units start at $400, and $1,200 for larger units. We will quote outside Auckland, just let us know your location. We require payment for Transport (which is the delivery fee plus pre-payment of the collection fee) prior to delivery of your tiny house.

Where are your tiny home rental zone areas?

We deliver studio rentals within the Greater Auckland area, Hamilton, Tauranga, and Wellsford districts.

Areas NOT included; Lower North Island, Central North Island, Northland, Hawkes Bay, Coromandel, Manawatu, Taranaki, Raglan, Rotorua, or the South Island

Start Your HouseMe Journey Here

Talk to one of our friendly team, book a callback, or download our brochure, we look forward to hearing from you!