faqs
Is my home insured during delivery?
Yes — absolutely.
Every HouseMe home is fully covered by comprehensive transit insurance from the moment it leaves our factory until it’s safely delivered and placed on your site.
This coverage includes:
- Full replacement value of your home while in transit
- Protection against accidental damage, theft, or loss during delivery
- Coverage for any loading or unloading incidents while the home is being positioned on-site
Once delivery is complete and your home is in place, the insurance responsibility transfers to you (the owner). We recommend arranging your own contents and dwelling insurance from that point onward — just like any other new home.
HouseMe works with trusted transport partners who specialise in moving large homes safely across New Zealand, so your investment is well protected every step of the way.